Garden City Usability Experts Services

A websites usability, is basically its visitor satisfaction, if a visitor can navigate your website effiiciently & effectively, performing the tasks your website was designed for then your websites usability is working for your site. Poor website usability will hurt your website by people leaving due to frustration.

Garden City Usability Review

Acumen's specialists use their expertise to examine your website to see if it's usable and report on any issues found. Also known as heuristic tests, we check certain aspects of your site against our checklist of usability guidelines. Some of the areas we examine are:

The results are given in a report & are discussed thoroughly with you the client.

Also known as Usability Reviewing • Reviews • Audits • Appraisals • Inspections • Examinations • Evaluations • Evaluating • Evaluates

Usability Testing

We select a suitable target group of users actually sit down & test your site

It has been shown that 85% of usability problems can be found by usability tests with just five people

Card Sorting

Involves users demonstrating how they mentally visualise the structure of your website.

Consistency of presentation and controls across the site
Logical and natural organization of information: clear structure, systematic labels, clear and meaningful labels
Contextual navigation: how much information is given for providing a context for the user (where is s/he in the site? where can s/he go? how can s/he go back?)
Efficient navigation: the amount of time and effort the user needs to exert in order to move around the site
Adequacy of feedback: are user interactions clear, are requests answered, do commands elicit the right response?

Usability is one of the fundamental elements of good website design. It's important for a site's visitors to be able to find information quickly and easily, and their ability to do so will have a significant impact on their overall experience. Creating a positive user experience should be the goal of any web site designer, and it's therefore important to understand and implement the fundamental ideas behind web site usability.

Please contact acumen with any questions you may have.